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Oct 29, 2014, 9:58 AM
3 Posts

Lotus Notes BASIC on RDS 2012. An unexpected network error occurred

  • Category: Configuring
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags: Installation,RDS,TSE,2012
  • Replies: 2

We recentlly install Lotus Notes BASIC R9.0.1 FP2 on a Windows Terminal Server 2012.

1) Program File are installed on the TSE

2) Data File are installed on a san server with a mapped drive

It works fine util the user leave his Lotus Notes Client in Stand by near 30 mn. When he want to use is mail. I have the message "An unexpected network error occurred". And the Lotus Client Crash

Accessing the Data file with explorer is ok !

I don't anderstand ? Thanks

Oct 29, 2014, 1:01 PM
122 Posts
Re: Lotus Notes BASIC on RDS 2012. An unexpected network error occurred
Hello Marcel!

In fact, based on document below, deploying Lotus Notes clients on Terminal Server Edition or Windows Server with Terminal Services alone, without Citrix XenApp ICA client, is not a supported configuration. An enhancement request SPR# RBOD6WG3MP has been submitted to Quality Engineering requesting support for installing and running a Notes client on Windows Terminal Services without the Citrix ICA client .
Currently, there are no plans to change this functionality.

Supported configurations and support policy for Citrix products
http://www-01.ibm.com/support/docview.wss?uid=swg21098489

Best Regards!
Rodrigo
Oct 29, 2014, 5:08 PM
3 Posts
Thanks

I know that it is not a supported version. Don't understand why ! But i see several people running Lotus Notes on TSE without issue.

So i am searching for a solution ...

Thanks for your precision

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal